Excellent services

Overall rating of the dealer (verified): Excellent services provided by dealers with detailed explaination. Fast response from dealer.

Best Service Center for Volkswagen Malaysia

Overall rating of the dealer (verified): This center is one of the most sought after centers which been recommended by others arteon owners which they provided the best and outmost service ever

Customer Service Feedback

Overall rating of the dealer (verified): All good. Good

Excellence

Overall rating of the dealer (verified): Good explanation from Sales Advisor. Hendoing a good job. Very satis

Excellence

Overall rating of the dealer (verified): Sales Advisor sangat bagus. Dia explain everything about VW GOLF GTI.

Excellent

Overall rating of the dealer (verified): Personalised service by sales advisor & service specialists.

Poor Technician

Overall rating of the dealer (verified): See earlier comment Customer care: I have no issues with SA or booking process but I am not happy with how my diagnosis went and the fact I was asked to come again Repair quality: I sent my car to service and also for a minor repair. My front passenger seat belt warning is not working. But I am baffled at the technician ignorance of the issue. They took for a test drive and still ignorant of the issue while it was very evident the warning was not working. What baffles me more is the technician said have to test new Arteon have this feature or not. This is a standard safety feature even in a Perodua Axia. At last I was told to come another day to diagnose this issue. Please don’t take our time for granted.

A Business Class Vibe!

Overall rating of the dealer (verified): Always friendly and helpful. Service advisors are knowledgeable of the vehicle requirements and they advised based on all those important requirements. Comfortable seating area with good WiFi. Feels like a business class treatment and environment.

Service Experience

I recently sent my car for servicing at the Seremban dealership, and overall the experience was quite smooth. The service advisor was helpful, and the check-in process was quick and easy. The service did take a bit longer than expected, but I’m satisfied with the work done.

A Service Centre that truly cares for your car

Overall rating of the dealer (verified): Good and immediate response to my car's problems.

Excellent service delivery

Overall rating of the dealer (verified): Received a good and clear advice especially from Service supervisor Mr Azahary

THE BEST SERVICE CENTRE FOR ME

Overall rating of the dealer (verified): The staff Very Polite & Friendly