Excellent Sa

Recommended sales advisor

Ability to explain technical issues, excellent car advisor

Overall rating of the dealer (verified): Service delivered as promise. Aaron took effort to inform ( WhatsApp) me there will be a delay of service and provides a specific time to collect the car . Keep me informed and don’t waste my time to wait for too long to pick up car.

Mr Eshan Larry

Good experience after sales.

nice nice nice nice nice nice

nice nice nice nice nice nice nice

Excellent services

Overall rating of the dealer (verified): Excellent services provided by dealers with detailed explaination. Fast response from dealer.

Best Service Center for Volkswagen Malaysia

Overall rating of the dealer (verified): This center is one of the most sought after centers which been recommended by others arteon owners which they provided the best and outmost service ever

Customer Service Feedback

Overall rating of the dealer (verified): All good. Good

Excellence

Overall rating of the dealer (verified): Good explanation from Sales Advisor. Hendoing a good job. Very satis

Excellence

Overall rating of the dealer (verified): Sales Advisor sangat bagus. Dia explain everything about VW GOLF GTI.

Excellent

Overall rating of the dealer (verified): Personalised service by sales advisor & service specialists.

Poor Technician

Overall rating of the dealer (verified): See earlier comment Customer care: I have no issues with SA or booking process but I am not happy with how my diagnosis went and the fact I was asked to come again Repair quality: I sent my car to service and also for a minor repair. My front passenger seat belt warning is not working. But I am baffled at the technician ignorance of the issue. They took for a test drive and still ignorant of the issue while it was very evident the warning was not working. What baffles me more is the technician said have to test new Arteon have this feature or not. This is a standard safety feature even in a Perodua Axia. At last I was told to come another day to diagnose this issue. Please don’t take our time for granted.

A Business Class Vibe!

Overall rating of the dealer (verified): Always friendly and helpful. Service advisors are knowledgeable of the vehicle requirements and they advised based on all those important requirements. Comfortable seating area with good WiFi. Feels like a business class treatment and environment.